Painting and Staining FAQs

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Every painting company is different, they are not all selling the same work to you. The cheapest company is usually giving you a "get my foot in the door" price which ends up not being the best price after they tell you whats not included, if you are lucky you will find out before they are done! We offer prices in the middle to higher end of the spectrum. Our prices usually include a very complete job, with high end materials and no surprises or bait and switch tactics. We offer incredible value for your money.

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Yes it can. It needs to be cleaned of all surface contamination but holds paint very well.

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Yes it can, in fact when prepped properly it holds paint very well. It will outlast a wood siding house. Its important to know that the oxidation layer must be removed before painting though.

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Hire us because our price represents doing the job right the first time, giving you the complete job price upfront based on the description you give us. We are giving you two coats of paint automatically, not at an upcharge. We are selling the high end paint from the start, not as an upgrade. We quote he job to do the best job, not a base price loaded with upgrades. Our service after job completion is second to none, with the best warranty in Rochester, NY.

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Often times customers will arrange for us to have a key ahead of time so that we can work while they are at work or even out of town. If you are not comfortable with a key then a neighbor or relative would be great alternaives if you can't be home.

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We ask that you pack up small breakable items so that we can move furniture and cover it for protection. Pets should be kept from the work area as well as keeping kids safe from equipment and chemicals.

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We recomend at least two coats in most instances. The only exception being color over color when its just to freshen up the walls or trim. Even paints that claim one coat coverage should get two coats for maximum appearance and durability. Even if it looks like it has coverd in one coat the sheen and color will not be true wtihout a second coat.

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We have many years experience with color and several design consultants that we work with ranging from free help to contracted designers.

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Yes, we carry full insurance on all of our employees and equipment. We can have a certificate mailed to you directly from our insurance company. A simple copy handed to you by another contactor isn't good enough piece of mind. An unscrupulous contractor could sign up for a policy, make a small down payment to get the certificate and then never make another payment all year. They can then make copies to hand out all year but really be cancelled. More important than work references is legit insurance coverage, protect your home and your wallet by following up on insurance.

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The major Difference between the two is the way that they age. Acrylic solid color stains are designed to wear off slowly over time and Paint will crack and peel off over time. The reason behind this is that the type of woods that get stained have a "rough sawn" look and should'nt be sanded like regular paint will need between recoats. Sanding would degrade the rough look of those types of sidings. Solid Stains also work excellent on decks for easy touch up on heavy traffic areas, Paint does not adhere well on these type horizintal uncovered decks.

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Yes. While products are optimized for application in a wide range of environmental conditions, at extremes the application may need to be adjusted. If surface, air and material temperatures are too high or too low (ranges are indicated on the data page or product label), then these conditions could impact products, drying, leveling and the overall condition of the finish coat.

In higher temperatures, a product may even begin to set up on the brush, causing dragging and preventing proper leveling. Such conditions will result in a finish that is not as smooth as it could be and brush stokes will be visible. In these conditions, you might need to add solvent to slow drying.

In cooler temperatures, slow drying may make a product more susceptible to sagging. In these conditions, apply thinner coats or use a product that can handle the temperature.

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This is often called a feature or accent wall. While this could depend on the overall space, the wall that comes into view opposite the main entrance is in most cases selected as the feature wall and should be the one to receive the special treatment.